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[Solution Implementation Case] Survey Business Improvement

The input work for store staff has been eliminated, reducing the burden on the field! They can now focus on their core tasks.

We would like to introduce a case study on solving issues in survey operations using BIRDS solutions. In this case, we implemented solutions such as "FAX reception agency service" and "data entry." The input work for store staff was eliminated, reducing the burden on the field, and the time required for analyzing survey results was also shortened, enhancing the value of the data as marketing information. [Case Study (Partial)] <Medical Device Manufacturer Company A> ■ Target Operations: Receiving client surveys ■ Issues: Improving customer satisfaction by resolving busy signals on FAX lines during customer survey collection ■ Requirements - Ability to receive FAX simultaneously - Ability to reference as image data on a computer screen ■ Implemented Solution: FAX reception agency service *For more details, please refer to the PDF document or feel free to contact us.

• Company：バーズ情報科学研究所
• Price：Other

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